The Leicester Buses Partnership is committed to making bus travel accessible.

At bus stops

• Raised accessible curbs are provided at all main boarding stops

• Text-to-speech facility is provided at all boarding bus stops, which announce the stop name and the service, destination and arrival time of the next 4 bus services arriving at that stop. A button is placed just under the squared-block information drums on the bus stop poles, which users can press for the announcements.

Low Floor access

• All buses are low floor easily-accessible, helping to make travel easier for pushchairs, the elderly and disabled and wheelchair users

• Raised accessible curbs are provided at all stops

Assistance Dogs

• Assistance dogs are able to travel for free on all buses, including guide dogs, hearing-aid dogs and recovery-assistance dogs.

Wheelchair users

• All buses have a designated space for wheelchair users. Wheelchair users have priority to use this space over other users.

• When the bus arrives, please ask the driver to lower the ramp for you and ask the driver for any further assistance boarding the bus if required.

• Reverse your wheelchair into the dedicated wheelchair space (so you are facing the back of the bus) and apply your brakes.

• When alighting the bus, please ask the driver for any assistance as required.

Mobility Scooters

• Most bus companies follow the CPT code for mobility scooter acceptance on buses. More details of this can be found here. If you wish to apply for a scooter permit, please contact the bus companies directly.

Pushchairs

• Our buses have pushchair and buggy-friendly zones in the flip-up seated area of our buses

• Please remember to apply your brakes and keep the aisles clear

• If a wheelchair user boards the bus, they have priority over the wheelchair space and you may be asked to move or fold your pushchair away.