|
2018/19 |
2019/20 |
2022/3 (80%) |
2022/23 |
2023/24 |
2024/5 |
2029/30 |
| Passenger Numbers (DfT data) |
26,500,000 |
26,100,000 |
20,880,000 |
21,845,760 |
22,938,048 |
23,370,502 |
25,625,550 |
| Passenger change from 2019/20 (DfT) |
|
|
-20% |
-16% |
-12% |
-10% |
-2% |
| Passenger change from 2022/23 target |
|
|
|
7% |
12% |
14% |
25% |
|
|
|
|
|
|
|
|
| Punctuality |
76% |
68% |
70% |
|
|
75% |
75% |
| Punctuality (2) |
na |
84.5% |
na |
85.7% |
86.0% |
|
|
| Modal Share (inner cordon) |
29% |
30% |
28% |
25% |
25% |
29% |
31% |
| Modal Share (outer cordon) |
6% |
7% |
6% |
4% |
4% |
7% |
8% |
|
|
|
|
|
|
|
|
| Passenger Satisfaction : |
|
|
|
|
|
|
|
| Punctuality/Reliability |
72% |
65% |
70% |
71% |
73% |
75% |
75% |
| Value for Money |
62% |
57% |
60% |
73% |
75% |
62% |
62% |
| Journey Time |
83% |
82% |
80% |
75% |
77% |
82% |
82% |
| Overall |
87% |
86% |
84% |
80% |
82% |
85% |
85% |
| Proportion of Fleet Electric |
0% |
0% |
18% |
10% |
56% |
33% |
100% |
|
|
|
|
|
|
|
|
| Electric fleet |
|
0 |
|
24 |
134 |
|
|
| PVR |
|
252 |
|
240 |
240 |
|
|
| % frequent services (15min weekday daytime) |
|
28 |
|
|
|
|
|
| % frequent services (30min weekday daytime) |
|
48 |
|
|
|
|
|
